Perhaps you started your business as a one-person show and now have gotten to the stage that you can no longer keep up with all the competing priorities that come with running your own business? Ready to scale and grow? You need me in your life!

I can help iron out the creases, get things running smoothly, and let you get back to doing what you love in your business.

You have an awesome brand - tick! Generating brand awareness is only part of the customer relationship management process. You also need to encourage a potential customer to learn more about your business and engage with you. Think newsletter signup, live chat, giveaway. The possibilities are endless! This is called acquiring leads.

Now that you have leads, comes the fun of converting the leads into paying customers! At this important stage you need to ensure you nurture, nurture, nurture! It's a process. And one I can help with! I have extensive experience managing client relationships and would love to help you scale and grow through managing this important piece of the puzzle!

It's all about the CRM system and making sure you have up-to-date information about new, existing and potential customers, including past sales, contact details etc. And using your database! You need to build trust with your consumers. Stay in touch with them! Then you will reap the rewards. However, it doesn't stop there though... You need to ensure you provide excellent service and support to retain customers and grow by creating brand loyalty.